1. Agreement to Terms
By installing, downloading, registering for, or using the SalesLiger mobile application or web portal, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not access or use our services.
2. Description of Service
SalesLiger provides field service management software, dynamic route optimization, pool chemistry logs, equipment inspection records, and invoicing tools for commercial operations, field technicians, and homeowners. Certain features require active internet access, while offline caching enables continuous operations in low-connectivity environments.
3. User Accounts and Security
You must provide accurate, current, and complete information during registration. You are solely responsible for:
- Maintaining the confidentiality of your account credentials and passwords.
- All activities that occur under your account.
- Immediately notifying us of any unauthorized use or security breaches at
[email protected].
4. Field Service Operations & Location Tracking
The SalesLiger platform facilitates field operations by processing technician location data:
- Technicians: While on duty or executing an assigned service route, the app tracks GPS location to provide navigation, verify stop arrival, and compute customer arrival ETAs.
- Customers: Service addresses, gate codes, and property instructions are used strictly to deliver scheduled field maintenance.
5. Invoicing, Payments & Stripe Processing
Payments for service subscriptions, repairs, and recurring maintenance are securely processed viaStripe, Inc. By providing payment details, you authorize our PCI-compliant payment gateway to charge the specified amounts according to your service contract or invoice terms. Invoices are billed in U.S. Dollars (USD).
5a. SMS / Text Messaging Terms
Program name: Sales Liger Customer Notifications, operated by Building IT LLC. Service providers that use Sales Liger (for example, your pool, landscaping, plumbing, roofing, or cleaning company) use this program to text their own customers.
Program description: If you opt in, you may receive the following transactional and customer-care messages. We do not send marketing or promotional messages through this program.
- Invoices and receipts for services you requested
- Payment confirmations and payment reminders for open invoices
- Appointment confirmations, reminders, and technician on-the-way updates
- Replies to questions you text to your service provider
How you opt in: by checking the unchecked SMS consent box when you provide your mobile number to your service provider or on a Sales Liger form, or by texting START to the program number. Details: salesliger.com/sms. Consent is not a condition of purchase.
Message frequency: Message frequency varies based on your service activity.
Costs: Message and data rates may apply. Contact your wireless carrier for details about your plan.
Opt out: Reply STOP to any message to cancel. You will receive one final confirmation message and no further texts. Reply START to resubscribe.
Help: Reply HELP to any message, or email [email protected].
Carrier disclaimer: Wireless carriers are not liable for delayed or undelivered messages.
Privacy: See the Text Messaging section of our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
6. User-Uploaded Photos and Content
Technicians and customers may capture photos of equipment, pool chemistry readings, and job sites. You grant buildingit LLC a non-exclusive license to store and transmit these images strictly to fulfill service records, generate customer reports, and support platform operation.
7. Account Deletion & Data Rights
Users may terminate their account or request full data erasure at any time in accordance with our Privacy Policy and our dedicated Account Deletion Portal.
8. Limitation of Liability
To the maximum extent permitted by applicable law, buildingit LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of the platform.