Email Support
Our support desk monitors incoming requests 7 days a week. Expect a response within 24 hours.
Live App Status
All cloud systems, MongoDB synchronization, and Stripe billing pipelines are fully operational.
Account & Data
Need to review privacy policies or submit an account deletion request? Visit our privacy center.
Frequently Asked Questions
How does offline mode work for field technicians?
SalesLiger includes an offline-first architecture. When technicians are working in low or zero-cellular reception areas, all route stops, customer access notes, and pool chemistry entry tools remain fully functional using encrypted device storage. Once an internet connection is detected, changes sync automatically to the cloud.
How do customers view service history and pay invoices?
Customers can log in to the secure Client Portal using their email address. From there, they can review completed inspection reports with before/after photos, chemical test readings, and securely pay invoices via Stripe autopay or credit card.
How do I request an account reset or update my billing details?
Account administrators can update credentials and billing profiles from the Agency Settings tab. For automated password resets or technical assistance, contact our 24/7 support desk at [email protected].
How do I delete my account or remove my personal data?
We provide a dedicated self-service Account & Data Deletion portal at salesliger.com/delete-account. Alternatively, you can email [email protected] with the subject 'Data Deletion Request', and our team will process your request within 30 days.
Which devices and operating systems are supported?
The SalesLiger mobile application supports Android 9.0 and higher (Google Play) and iOS 15.0 and higher, as well as modern desktop web browsers (Chrome, Safari, Edge, Firefox).
Direct Technical Support
If you are an Apple or Google App Reviewer with questions regarding application functionality, or an active subscriber needing onboarding assistance, reach out directly to our engineering team:
com.buildingit.salesliger)